At Cat Pumps, we understand that smooth shipping and fast delivery are critical to keeping your high pressure pump, plunger pump or piston pump running. That's why we've set up a streamlined process to ensure your order is handled smoothly and efficiently, from the point of purchase to delivery at your doorstep.
Confirmation and Invoice:
After you have selected your desired Cat Pumps products and placed your order, you will immediately receive a confirmation of your purchase. This confirmation also contains the invoice with an overview of the chosen articles and the total costs. This way you always have a clear overview of your order.
Fast Processing and Shipping:
As soon as we have received your order, we will immediately get to work. Our dedicated team of professionals starts by carefully packing the selected products, making sure everything is safe and well protected for transport. We understand that time is of the essence, so we aim to ship almost always on the same day. When the package has been shipped, you will receive a message from us by email.
Reliable Shipping Partner:
We use GLS as our trusted shipping partner. With their proven track record of reliable and timely deliveries, we can be confident that your order will reach you safely and quickly.
Speed of Delivery:
Our goal is to deliver your order to you within 2 working days. When your order is on its way, you will receive a tracking number with which you can track the progress of your package.
Out of Stock Situations:
Although we strive to maintain an extensive stock of Cat Pumps products, it may occasionally happen that an item is temporarily out of stock. In this case, we will notify you immediately and inform you about the expected delivery date. Transparency is important to us, and we want to make sure you are always aware of the status of your order.
Do you have a question about your order or about the shipment of your package? Feel free to contact us.